We have a team of Allied Health Professionals experienced in Workplace Injuries and Rehabilitation equipped with the necessary tools to support you every step of the way through your injury, rehabilitation, and successful return to work.
We’re here to support you on your recovery journey for Workplace Injuries
At Hiya Health, we are committed to providing comprehensive, clinically-backed rehabilitation services for workers recovering from workplace injuries.
Have you sustained or aggravated an injury during work? Or when travelling to or from your workplace? Are you looking for a team to assist you with an assessment and diagnosis of your injury, generation of a treatment plan to improve your symptoms and return to your normal work and daily life activities? From neck and back pain through to shoulder injuries at work, if you have had a workplace injury, it is common that a Physiotherapist is involved in your return-to-work rehabilitation and treatment plan.
Our team of experienced Physiotherapists, Occupational Therapists and Exercise Physiologists are here to help you get on the road to recovery.
Key services for WorkCover Claims or Workplace Injury Rehabilitation :
Injury Rehabilitation
Specialised care for musculoskeletal and neurological injuries
Pre- and Post-Surgical Rehabilitation
Guided recovery to support surgical outcomes
Return to Work Programs
Structured plans for safe and timely reintegration into the workplace.
Our approach is centred around YOU
Same Day Appointment Guarantee for all Workcover Referrals, for immediate acute injury management.
Personalised Care: Our team of highly trained Physiotherapists and Exercise Physiologists provide evidence-based treatments tailored to each patient’s needs, ensuring optimal recovery
Streamlined Process: We work directly with WorkCover to make the referral process smooth and hassle-free for you
Fast Results: Our rehabilitation programs are designed to accelerate recovery, minimising downtime and reducing the risk of reinjury
Seamless Communication: We believe in clear, ongoing communication with referring GPs to provide updates on patient progress and treatment plans. Our collaborative approach ensures patients receive timely, coordinated care, and your GP remains informed throughout your recovery journey.
Multidisciplinary Team: At Hiya Health, our highly experienced team includes physiotherapists, occupational therapists, exercise physiologists, and dieticians. Our integrated approach ensures comprehensive, targeted care for faster, more effective recovery.
State-of-the-art equipment and facilites: Our clinics are purpose built spaces with the latest technology including VALD systems and software.
Hydrotherapy Service offering: Hiya Health partners with over 14 Aquatic Centres across South East Queensland, enabling Hydrotherapy to be incorporated into patient’s treatment plan where required.
Accessing Physiotherapy under Workcover for Workplace Injuries
To be able to access Physiotherapy under Workcover Queensland you will need the following two documents:
1. A Workcover Queensland Claim Number
2. Current copy of your medical certificate from your General Practitioner (GP).
Early access to Physiotherapy assessment and treatment is important. Therefore, if you are currently awaiting your Workcover Queensland Claim Number you are still able to access Physiotherapy, however you will need to cover the cost of the sessions and then once your claim is approved you will be able to be reimbursed by Workcover Queensland.
Have everything you need to start therapy? Get in touch!
Our team book you in and conduct a thorough assessment
3
TREATMENT
Customised rehabilitation plan with regular progress updates
4
RETURN TO WORK
Our goal is to get you or your patient back to work safely and quickly
Some of the conditions we can help with for WorkCover Clients :
Shoulder Injuries
Whether you’re lifting overhead, working on a production line, or sitting at a desk with poor posture, shoulder injuries are one of the most common workplace complaints we see – and they can significantly impact your ability to work and perform everyday tasks.
At Hiya Health, our physiotherapist’s can help with work-related shoulder injuries, through same-day appointments, WorkCover support, and access to advanced rehabilitation services to help you recover faster and safer.
Common Work-Related Shoulder Injuries
Rotator cuff strains or tears
Shoulder impingement
Bursitis* Tendinopathy
Frozen shoulder
Postural-related shoulder pain
Repetitive strain injuries (RSI)
Neck Pain
Neck pain is another one of the most common complaints in the workplace and whether it’s from hours at a desk, repetitive manual tasks, or poor posture on the job, work-related neck pain can interfere with comfort, concentration, and productivity.
Common Causes of Work-Related Neck Pain
Repetitive lifting, bending, or twisting
Working in awkward or sustained postures (e.g. looking up or down for long periods)
Poor ergonomics at workstations or machinery
Carrying heavy loads or using vibrating tools
Prolonged standing or static positions
Muscle tension from physical strain or stress
These physical demands can lead to strain in the neck, shoulders, and upper back – especially without proper technique, support, or recovery time.
Knee Injuries
Knee injuries are a common workplace injury, especially in jobs that involve heavy lifting, kneeling, squatting, or repetitive movements. From ligament strains and cartilage damage to overuse injuries, knee pain can significantly affect mobility and productivity at work, as well as day to day life. Physiotherapy focuses on reducing pain and swelling, restoring joint stability and strength, and preventing long-term complications – our clinicians are here to help you return to work safely and confidently.
Whiplash
Whiplash can occur through sudden trauma at work, or when commuting to your place of work. Whiplash can have an impact on focus, mobility, and comfort. Our therapists can work with you to create a tailored plan to relieve stiffness, improve range of motion, and any address underlying muscular imbalances.
Slips, Trips and Falls at Work
Falls, slips and trips that happen at work can cause anything from sprains and fractures through to soft tissue injuries. Rehabilitation focuses on pain management, restoring strength and balance, and supporting full recovery following workplace accidents.
Back Pain
Back pain is among the most common injuries sustained in the workplace, and it can have a serious impact on your ability to work, sleep, and enjoy your life. Whether it’s from lifting, poor posture at a desk, repetitive movements, or an unexpected incident or accident, work-related musculoskeletal injuries are not something you should ignore.
If you’ve recently been injured at work and are feeling the effects in your back, you’re not alone – early intervention can help you return to what’s most important to you.
Common Causes of Work-Related Back Pain
Manual handling: Lifting, twisting, or carrying awkward loads
Repetitive tasks: Any roles that require consistent or sustained activities
Poor ergonomics: Sitting at a desk or driving for long periods without changes in position or posture
Slip and falls: Sudden trauma to the spine or neck during a workplace accident
Musculoskeletal Injuries
Musculoskeletal disorders (MSDs) are one of the most common and costly work-related injuries in Australia. They can affect your muscles, tendons, ligaments, joints, or nerves – and often develop from maladaptive inflammatory responses, history of prior injury, sustained awkward postures, or sudden strain.
If you’ve been diagnosed with an MSD such as tendinitis, carpal tunnel syndrome, lower back pain, shoulder strain, or joint dysfunction, the good news is: you don’t have to live in pain. Physiotherapy can help.
What Are Musculoskeletal Disorders?
MSDs include a wide range of conditions caused by recreational or work-related physical stress and strain, such as:
Lower back pain from prolonged sitting, lifting, or twisting
Shoulder and neck tension from poor posture or repetitive tasks
Wrist and forearm injuries like carpal tunnel or tendinopathy from typing or tool use
Knee or hip issues due to long hours standing or heavy lifting
Chronic joint or muscle fatigue from overuse without proper recovery
These injuries often start gradually and worsen over time if left untreated – which can lead to extended time off work, long-term disability or invasive interventions.
Strains and Sprains
Strains and sprains at work can occur for a multitude of reasons, but they are often caused by lifting, twisting, or repetitive movements. Physiotherapy for this type of workplace injury helps manage pain, restore mobility, and strengthen the affected area to prevent future injury.
Joint Injuries
Repetitive movements at work can lead to overuse conditions like tendinitis or bursitis – commonly found in the shoulders, elbows, or wrists. Treatment goals are typically to reduce inflammation in the affected area and restore joint function.
Impact Injuries
In roles involving heavy tools or machinery, impact and vibration can lead to joint trauma, soft tissue damage, or nerve pain. Physiotherapy can help manage symptoms, improve function, and support safe reconditioning for physical work.
Ready to get on the road to recovery, or need more info?
